I have a scenario to share with you about our session on Tuesday in Islington to highlight the importance and value of training as a new volunteer. One of the exercises of the session had a Halloween theme with all things scary and spooky. Once I introduced myself to the student I paired up with, the first question I was asked was: "Do you believe in witchcraft?" pointing at the figure of a black cat which was meant to be a witch's pet. I replied: no! He went on to ask: "You